If your question is not answered here, please don’t hesitate to contact us. Who is Pedal Cars And Retro Collectables? Pedal Cars And Retro Collectables is a DBA of the US corporation, Winter Marketing USA Corp., which is owned by the Canadian corporation, Winter Marketing Inc. Are prices in Canadian or US dollars? All prices on PedalCarsAndRetro.com are in US dollars. How can I pay for my order? We accept Visa, Mastercard, American Express, Discover and PayPal. We also accept Bank Money Orders or Cashier’s Checks. We are sorry but we are unable to accept Personal Checks or send orders COD. When will my Credit Card be charged? The charge will go through on your Credit Card when we process your order unless your order is to be held on Backorder. In the case of Backorders, we usually charge your credit card when your product is ready to ship. Will I be charged Sales Tax? Since Winter Marketing USA Corp. is a Washington State registered corporation, it is required that all Washington State residents pay 8.4% Sales Tax. How will my order be shipped? Most orders are shipped FedEx or UPS Ground. How long will it take to receive my order? Most orders are shipped within 1–7 business days of you placing your order. If, for any reason, there will be a delay in shipping, we will contact you to let you know the timing. What if I need my order in a hurry? Please call us at 1-877-703-2613 to confirm availability, arrange for Express shipping and to calculate the Express shipping cost. Can I order if I live in Canada? Many of our products can be shipped to Canada. Some products, however, are restricted to the United States only. If you want to have a product shipped to Canada, please phone or email us to get a quote on the additional cost of shipping plus the cost of brokerage, duty and Canadian taxes before you place your order. Do you ship Internationally? We are sorry but we are not set up to ship Internationally other than shipping some products to Canada. Can I return my purchase? In most cases you can. Please see our full explanation on our “Return Policy and Happy Customer Guarantee” page. Your satisfaction is our No. 1 goal and so we are committed to working with you to resolve whatever the situation may be. Can I cancel my order? If you have to cancel your order, please do it as soon as possible. If it has already been shipped, we will have to deal with it as a Return. Please see the details regarding Returns on our “Return Policy and Happy Customer Guarantee” page. Will my order need to be assembled? Some of our products need minor assembly. When this is the case, it will usually be stated in the Product Description for that item. HAPPY SHOPPING!